scatter app Privacy Policy – How We Handle Your Data

1. Information We Collect

When you register for an account on scatter app, we collect personal information that is necessary to verify your identity and provide our services to you as a player in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address. During the identity verification process, we may also request a copy of a government-issued ID such as a Philippine passport, driver's licence, or SSS card. When you make deposits or withdrawals, we collect payment-related information including your chosen payment method details, transaction amounts, and timestamps. We also automatically collect technical data when you use our platform, such as your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. All information collected is handled in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173).

2. How We Use Your Information

The personal information you provide is used primarily to operate your account, process transactions in Philippine pesos, and deliver the betting and gaming services you have signed up for on scatter app. We use your identity and contact details to verify your eligibility, comply with age verification requirements, and fulfil our obligations under applicable Philippine regulations. Your email address and mobile number may be used to send you account notifications, transaction confirmations, and important updates about changes to our platform or policies. Where you have opted in, we may also send you promotional communications about relevant offers, VIP programme updates, or new features — you can opt out of these at any time through your account settings. Payment data is used solely to process deposits and withdrawals and is never sold or shared with third parties for marketing purposes. Technical and usage data is analysed in aggregate to improve platform performance, identify security threats, and understand how players interact with our services. We do not use your personal data to make automated decisions that would significantly affect your account without human review.

3. Sharing and Disclosure of Your Data

scatter app does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We mayshare certain information with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud hosting providers — all of whom are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities, law enforcement agencies, or government bodies in the Philippines when required to do so by law, court order, or to protect the rights and safety of our users and the platform. In cases where we suspect fraud, money laundering, or other prohibited conduct, relevant account data may be shared with the appropriate Philippine authorities as part of our compliance obligations. If scatter app undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, and you will be notified of any such change in advance. We do not transfer your personal data outside the Philippines unless adequate data protection safeguards are in place and the transfer is permitted under applicable law. Any third party that receives your data is prohibited from using it for any purpose beyond what is strictly necessary for the service they provide to us. You may request a list of the categories of third parties with whom your data has been shared by contacting our support team.

4. How We Keep Your Data Secure

scatter app implements industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account information is stored using appropriate encryption at rest. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff handling player data are trained on data privacy obligations under Philippine law. We conduct regular security assessments and monitor our systems continuously for suspicious activity or potential vulnerabilities. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the National Privacy Commission of the Philippines within the timeframes required by the Data Privacy Act of 2012. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and you are also responsible for keeping your account credentials confidential. If you suspect that your account has been compromised, please contact our support team immediately at [email protected].

5. How Long Do We Keep Your Data?

We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations, including anti-money laundering and gaming compliance requirements. Transaction records and identity verification documents are typically retained for a minimum of five years following the closure of your account, in line with regulatory obligations. Account activity logs and technical data are retained for shorter periods unless they are required in connection with an ongoing investigation, dispute, or legal proceeding. When your data is no longer required for any lawful purpose, we securely delete or anonymise it so that it can no longer be linked back to you. You may request the deletion of your personal data at any time, subject to our legal retention obligations — requests that conflict with mandatory retention periods will be partially fulfilled to the extent permitted by law. If you have questions about specific retention periods that apply to your data, you may contact our data privacy team at [email protected] for clarification.

6. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, registered players in the Philippines have a number of rights in relation to their personal data held by scatter app. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or incomplete data. You also have the right to object to the processing of your data in certain circumstances, the right to erasure or blocking of data that is no longer necessary or has been unlawfully processed, and the right to data portability where technically feasible. If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please submit a written request to [email protected] with your full name, registered email address, and a description of your request — we will respond within the timeframe required by applicable law. We may need to verify your identity before processing certain requests to ensure that your data is not disclosed to an unauthorised person. scatter app is committed to honouring your data privacy rights promptly and transparently.

7. Cookies and Tracking Technologies

scatter app uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, and analyse how players use our services. Essential cookies are necessary for the platform to function and cannot be disabled — these include session cookies that keep you logged in and security cookies that help protect your account. Analytical cookies help us understand which features are most used, how players navigate the platform, and where improvements can be made; this data is processed in aggregate and does not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of scatter app. Our use of cookies is consistent with the requirements of the Data Privacy Act of 2012 and applicable guidelines from the National Privacy Commission. If you have questions about specific cookies used on the platform, please contact us at [email protected].

8. Changes to This Privacy Policy

scatter app may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations. When material changes are made, we will notify registered players by email or through a prominent notice displayed on the platform at login, and the updated effective date will be shown at the top of this page. Continued use of the platform after the effective date of any revised policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should stop using the platform and contact our support team to request account closure. We encourage you to review this page periodically so that you are always aware of how your personal information is being handled. Previous versions of this policy are available upon request by contacting [email protected]. Your trust is important to us, and we are committed to being transparent about any changes that affect your privacy.